UPS reviews

3.4

55% would recommend to a friend

(36,792 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Mar 8, 2026

Same thing everywhere

Recommend
CEO approval
Business Outlook

Pros

Benefits Pay Time off after years of service

Cons

Upper management not knowing what they are doing Work life balance Stress

2.0
Mar 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Health benefits 401k match Monthly bonus for supervisors

Cons

Schedule constantly changing Management going back on policies Uncommunicative and unwilling to offer proper training

4.0
Mar 7, 2026

UPS Account Manager

Recommend
CEO approval
Business Outlook

Pros

Career opportunities Benefits Bonus Structure

Cons

Market is saturated with resellers. A lot of times competing against UPS to win business.

Viewing 259 - 261 of 36,792 Reviews

Glassdoor has 40,999 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.