UPS reviews

3.4

55% would recommend to a friend

(36,792 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Mar 13, 2026

One of a kind

Recommend
CEO approval
Business Outlook

Pros

The actual Job is sweet. Get to work outside. Meet lots of people and animals. Keeps you in shape. Experience daily interactions or situations that are unique. Great pay and benefits.

Cons

Management is literally trying to fire you every day. Unrealistic expectations. Expect you to work at the same pace you did at 21 and the second you start to slow down to a realistic pace that is sustainable for a 30 year career they start to follow you, constantly harass, and use intimidation tactics. Long hours. No work/life balance whatsoever. You are not viewed as an individual human tasked with completing your individual route and then going home. You are viewed as a variable to a daily math equation.

3.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Shifts were only 5 hours

Cons

Physically demanding, toxic work environment at times.

3.0
Mar 13, 2026

HArd work

Recommend
CEO approval
Business Outlook

Pros

Payrate, benefits, overtime, people, people

Cons

backpain, knee pain, headaches, away from family

Viewing 235 - 237 of 36,792 Reviews

Glassdoor has 40,999 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.