UPS reviews

3.4

55% would recommend to a friend

(36,782 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The job requirements are simple. Decent management who had flexibility for me on my hours when it came to going to college.

Cons

Productivity requirements - scan 300 packages an hour - can be tough for some. High turnover rates.

4.0
Apr 13, 2026

Good Pay

Recommend
CEO approval
Business Outlook

Pros

Good pay rates and holidays

Cons

Lengthy hours, large parcels and large areas

1.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are okay. Pay is okay as long as you make commission.

Cons

New change in sales force is confusing and we were lied to about the roles. One day it’s mostly remote and sales isn’t a big deal, the next it’s four days in territory and new sales isn’t 50% of commission. Just don’t feel like anyone making decisions knows how we do our jobs and frankly doesn’t care about morale. Union got everything they wanted and now constant layoffs and fear of losing your job randomly are a daily thing.

Viewing 169 - 171 of 36,782 Reviews

Glassdoor has 40,986 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.