UPS reviews

3.4

55% would recommend to a friend

(36,761 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Well-structured multinational company with clear processes, defined roles, and expectations. The organization provides a stable environment where employees can focus on delivering their responsibilities effectively.

Cons

Economic headwinds and reduced resource allocation created occasional challenges in navigating stakeholder expectations and organizational priorities.

Viewing 4 - 6 of 36,761 Reviews

Glassdoor has 40,965 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.