UPS reviews

3.4

54% would recommend to a friend

(36,833 total reviews)
avatar

Carol B. Tomé

35% approve of CEO

41% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,833 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Jan 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, union representation, brotherhood, good pay (when paid correctly), communicative management.

Cons

Stonewalling and gatekeeping to muddle through. Average of 4 years expected to work in the warehouse until even considered for a driver position. Seemed to be some hazing.

4.0
Dec 30, 2025
Recommend
CEO approval
Business Outlook

Pros

chill work culture and relaxed managers

Cons

not a great place for someone looking to move up or gain experience exponentially

Viewing 568 - 570 of 36,833 Reviews

Glassdoor has 41,045 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.