UPS reviews

3.4

54% would recommend to a friend

(36,825 total reviews)
avatar

Carol B. Tomé

35% approve of CEO

41% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,825 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

37K reviews
1.0
Jan 8, 2026

Na

Recommend
CEO approval
Business Outlook

Pros

I had a good team

Cons

They are rally bad at communication

2.0
Jan 8, 2026

Not a real sales job

Recommend
CEO approval
Business Outlook

Pros

Easy if you get a good territory

Cons

Your pay is based on the territory. No matter how much you work, if the territory you’re assigned to is not good, you won’t be successful. If you’re successful one year, they’ll increase your quota the next year so barely anyone has good consecutive years

Viewing 517 - 519 of 36,825 Reviews

Glassdoor has 41,036 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.