UPS reviews

3.4

54% would recommend to a friend

(36,823 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,823 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

During peak season the pay is good for the pay on top of the weekly pay.

Cons

but being on time is difficult because everyone must get a bus ride to their section, which can take an extra 15 to 20 minutes to your morning routine.

2.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are very good once qualified.

Cons

Management is lazy and basically talking heads for whatever Buffalo corporate wants them to say. Company is constant friction with employees and they don't care about their employees whatsoever.

Viewing 478 - 480 of 36,823 Reviews

Glassdoor has 41,033 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.