UPS reviews

3.4

55% would recommend to a friend

(36,764 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

37K reviews
3.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

employees enjoy strong job security once they pass probation Long-Term Pay Growth & Benefits

Cons

This is heavy manual labor. Package handlers and loaders are expected to move quickly and handle heavy packages (sometimes up to 70–100 lbs) for hours at a time.

Viewing 40 - 42 of 36,764 Reviews

Glassdoor has 40,969 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.