UPS reviews

3.4

55% would recommend to a friend

(36,804 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,804 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

37K reviews
2.0
Feb 2, 2026

Poor

Recommend
CEO approval
Business Outlook

Pros

Many career paths to choose from.

Cons

Poor management, lackluster training, and unrealistic expectations for working.

3.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Union, insurances, school assistance, potential for quick advancement

Cons

Cutting a lot of previously available school assistance/ benefits, unpredictable hours, randomly cut or extended hours, work most holidays, no PTO until a year, union vs supervisors mindset

Viewing 382 - 384 of 36,804 Reviews

Glassdoor has 41,013 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.