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      UPS

      Engaged Employer

      UPS reviews

      3.4

      55% would recommend to a friend

      (36,767 total reviews)
      avatar

      Carol B. Tomé

      36% approve of CEO

      42% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.7

      Diversity & inclusion

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.0

      Culture & values

      2.8

      Senior management

      UPS has an employee rating of 3.4 out of 5 stars, based on 36,767 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      37K reviews
      2.0
      Aug 21, 2008

      UPS - A Place To Work!

      Administration
      Recommend
      CEO approval
      Business Outlook

      Pros

      job security, christmas chocolate box! competetive salary based on similar jobs in the local area. holiday allowance is good, in own department always willing to be flexible. fairly relaxed working day within own department. recognition scheme works well in general even though it is just a token gesture. open door policy works but getting results is a different matter

      Cons

      lack of promotion based on merit and actual ability, management team selected on basis of who you know and not what you know, cliquey atmosphere. not interested in helping employees reach their potential. working environment could be better, cramped office space, bad building maintainence. inability to apply its own policies.

      4.0
      Aug 20, 2008

      So far so good

      Part-time supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits package, good enviorment, not a mundane position. You don't feel depressed coming into work

      Cons

      Wage increase isn't always fair. Annually one gets reviewed for a 3 or 5 percent raise. I was told that no one ever gets 5 percent raise. Managment doesnt always reconize the good, just reconizes when something is bad

      3.0
      Aug 20, 2008

      Good for now

      Senior account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job security, strong brand, community image.

      Cons

      Operators run the company, who have no knowledge of sales/growth. Very old school policies and personnel that work at UPS from 18 yrs until retirement. Usually old, bitter, and just looking forward to retirement. Operators, who drove UPS vehicles for a number of years tell the sales people what to do and how to do it. Then expect to then receive reports as to status of business growth. Sales people are on the bottom of the food chain and have a very steep, slippy slope to climb up the company ranks. Do not trust that future advancement will be available in the near future even for someone with exceptional sales results and MBA.

      Viewing 36697 - 36699 of 36,767 Reviews
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      Glassdoor has 40,972 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.