UPS reviews

3.4

55% would recommend to a friend

(36,769 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,769 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

37K reviews
2.0
Oct 7, 2008
Recommend
CEO approval
Business Outlook

Pros

To provide a little extra income. The income is very minimal, though, and the Union takes alot of it- in exchange for underrepresentation. The union is simply the Mafia- skimming money from the person doing all of the hard work and making the unions/reps richer.

Cons

You are litterally overworked and underpaid. The pace is too fast for most individuals. Turnover is 50%, as they tell you when you are hired. The work is dangerous and the equipment is outdated and not kept up. The lighting is poor. The climate control is absent. The working conditions are horrible- I don't know how the Union employees put up with it- did you ever notice that UPS employees never strike- I think that UPS pays off the Union to avoid strikes.

3.0
Oct 6, 2008
Recommend
CEO approval
Business Outlook

Pros

Challenging work environment, days and hours fly by, everyday is unique. Autonomy for management decisions not a lot of red tape to get daily tasks done, health benefits are excellent, Company has a good reputation for work experience in the industry, 100+ year legacy,

Cons

very long hours 50+per week, oncall 7/24, high demands on management, limited promotion oportunities, lack of recognition. compensation not linked to hours worked, performance or level of responsibility, employees often earn more than the supervisor/manager, stock retirement plan not worth what it was in the 1990's, upper management uses fear and intimidation to get results. Limited vacation time for new employees.

3.0
Oct 5, 2008
Recommend
CEO approval
Business Outlook

Pros

The United Parcel Service, UPS, is a great place to start a career. They have jobs galore and you can select a position based on what you enjoy doing--such as telecommunications, sorting packages, delivery or computer programming. It could be tough to get in, since tens of thousands apply every year. But benefits include a great health plan, stock purchasing options and more. Be prepared to work in a no-nonsense environment where a structured attitude is a requirement.

Cons

UPS has a reputation for running a tight ship where goofing around and playing jokes simply aren't tolerated. UPS has somewhat of a reputation for firing people that can't perform one hundred percent at all times.

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Glassdoor has 40,974 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.