UPS reviews

3.4

55% would recommend to a friend

(36,803 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,803 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

37K reviews
5.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, no limit on working hours, and good hourly pay.

Cons

Risky depending on the work location. Management is not supportive at all, even with basic or critical issues such as payment problems or correcting incorrectly calculated mileage.

4.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Benefits. Well-known global brand with strong reputation Stable job and timely salary payments Good learning exposure in B2B sales and logistics

Cons

Growth and promotions can be slow Compensation increases are modest Repetitive tasks and strict KPIs Work can feel stressful during peak seasons

Viewing 346 - 348 of 36,803 Reviews

Glassdoor has 41,012 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.