UPS reviews

3.4

55% would recommend to a friend

(36,795 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,795 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

37K reviews
4.0
Feb 19, 2026

Great Flexibility

Recommend
CEO approval
Business Outlook

Pros

The job is overall great if you're working two jobs at the same time. They'll work with you on that given that you're a good employee.

Cons

Can get intense when the holiday season approaches. (peak season)

3.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home/on road, quarterly bonuses, make your own schedule, good team

Cons

Bonus structure changes every year, every year they take away resources for reps to do their job, increased fees for customers, they take away more power from reps every year (credits, pricing, etc.)

Viewing 310 - 312 of 36,795 Reviews

Glassdoor has 41,003 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.