TP reviews

4.4

88% would recommend to a friend

(74,162 total reviews)

Jorge Amar

96% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,162 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 23% above average for employers within the Management et conseil aux entreprises industry (3.6 stars).

Reviews by job title

74K reviews
1.0
Mar 31, 2023
Recommend
CEO approval
Business Outlook

Pros

Not really a lot of pros

Cons

Overworked management is awful and customers are horrible

avatar
TP Response
3y
Thank you for bringing this issue to our attention. We’re sorry you had a bad experience, and we want to do better. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com with additional feedback so we can further assist you.
1.0
Mar 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home Full-time hours

Cons

Toxic work environment Lay-off without any notice Take into account every second Bad shift timings

avatar
TP Response
3y
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with us. We would like to help you further. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to tell us more about your experience so we can work with you and resolve it.
2.0
Mar 1, 2023
Recommend
CEO approval
Business Outlook

Pros

- Offers work from home positions.

Cons

- Unbelievably long modules that will disengage your interest quickly. - Incomprehensible grammatical errors that can cause you to miss questions, which could lead to you retaking that module. - Lack of communication prior to beginning of employment regarding the requirements for Internet connection (Ethernet hardwiring is mandatory and comes with their own equipment). - I'd have to guess I received somewhere between 8-12 emails and text messages stating the exact same thing about tech check (the process of setting up your equipment). While disregarding is a simple fix, also not sending duplicate messages to those who have communicated they've finished by sending a mandatory response is the acceptable fix. I don't think that's asking too much.

avatar
TP Response
3y
Thank you for bringing this issue to our attention. We’re sorry you had a bad experience, and we want to do better. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com with additional feedback so we can further assist you.
Viewing 121 - 123 of 74,162 Reviews

Glassdoor has 100,092 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.