TP reviews

4.4

88% would recommend to a friend

(74,210 total reviews)

Jorge Amar

96% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,210 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 23% above average for employers within the Management et conseil aux entreprises industry (3.6 stars).

Reviews by job title

74K reviews
4.0
Jan 8, 2015

Good place to work while looking elsewhere for your dream job.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

At the lower levels this job is a good opportunity to get out of the really bad work environments that many start out in. To get the job you just need a couple years of continuous experience at one or two other places, and be drug free/ no criminal record. Depending on what project you start with you can expect a solid schedule, understandable system for raises, and a couple of minor perks. It's fairly easy to get promoted to the low level management.

Cons

You can expect several years later to be more or less exactly where you you started in many ways. Moving to the lower management will not significantly effect effect your pay or benefits (but it will give you more work to do.) Upper management positions are risky at best (not much job security), and difficult to move into as they have a tendency to hire from outside your call center. The benefits are really not any better than those available on the market. Taking calls as an agent can be very stressful to the wrong kind of individual, and many have commented on CSR 'burnout'.

avatar
TP Response
7y
Thank you for sharing your honest review and letting us know how we are doing. If you've been mistreated, kindly share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com. Best regards!
4.0
Jan 8, 2015

I enjoyed working for them.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay for the job I did.

Cons

weekend work wasnt always fun, but pay made up for it

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TP Response
8y
That's great to hear! We definitely make sure employees are provided competitive income and great incentives so that they will be encouraged to work harder. All the best!
4.0
Jan 7, 2015

Good company

Recommend
CEO approval
Business Outlook

Pros

Enjoyed the work environment. The work schedule was really flexible and was able to set my own schedule. Very knowledgeable boss and vice president.

Cons

The health benefits are not great. I was able to find a much cheaper individual plan on the marketplace. The pay is also less than most places.

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TP Response
7y
Thank you very much for the positive feedback. We definitely make sure employees get to receive great benefits while enjoying their work and the company of their colleagues. All the best and have a nice day!
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Glassdoor has 100,149 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.