3.0
Jan 25, 2014
Not the best place to work but also not the worst.
Current employee, more than 1 year
Boise, ID
Recommend
CEO approval
Business Outlook
Pros
You get to help people over the phone, you get paid alright doing it, you get technical and customer support experience, if you are lucky you can advance very far within the company itself, and it's a great starting out job.
Cons
Tedious work, abusive clients, little to no job security, very little chance for promotion above "Senior Adviser", statistics that do not reflect an advisers actual potential or ability, little to no benefits (the ones that are there are the worst I've ever seen), no consensus on policies (some managers think you can, others think you can't), Human Resources does not seem to know what's going on (sometimes people don't even get paid what they are supposed to), and there is a lot of pressure.
