TP reviews

4.4

88% would recommend to a friend

(74,409 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,409 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 23% above average for employers within the Management et conseil aux entreprises industry (3.6 stars).

Reviews by job title

74K reviews
5.0
Oct 28, 2015

Customer Service Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Answer inbound calls from Blue Cross Blue Sheild members, process payments, explain members policies, fax confidential info to members, file claims

Cons

Supervisors was unprofessional an the call center was unorganized

avatar
TP Response
7y
We are sorry to hear that you felt that way. We see to it employees are treated well and valued, and at the same time, enjoying a professional and fun environment with their coworkers. Please share this with us via http://bit.ly/TPHR-Form to conduct an investigation. Thank you.
3.0
Oct 27, 2015

Good enough

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

pay is high for entry level job easy enough job

Cons

management is some one biased supervisors can be extremly rude pay does not get much higher than base salary

avatar
TP Response
9y
Thank you for sharing your opinion. We are committed to providing our employees a fun and remarkable experience with us while making sure they are treated well and compensated properly. Kindly give us a feedback at http://bit.ly/TPHR-form. All the best.
1.0
Oct 25, 2015

Terrible Company

Recommend
CEO approval
Business Outlook

Pros

Met a lot of friends and colleagues. With the experience and certifications through the particular account I was on, Teleperformance was a gateway, albeit not so apparent at the time, into future and better opportunities outside of the company itself.

Cons

Daily procedure changes, never knew what to expect coming into work. Ridiculous security measures at front door which involved taking everything out of your pocket and placing it in a bin, walking through a big metal detector, and THEN getting checked with a metal detector wand. Sharing a computer and tiny desk with people from other shifts who would leave it rather nasty (food particles, sweat, dirt, fingernail clippings, and quite possibly sneeze juice). "Auto-In!"

avatar
TP Response
9y
We appreciate your honest review. Our aim is to provide our employees a positive experience with us while making sure they follow the rules and regulations set by the company. This is to ensure standards are met, sensitive data are protected and excellent customer service is provided. Best regards.
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Glassdoor has 100,383 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.