TP reviews

4.4

88% would recommend to a friend

(74,409 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,409 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 23% above average for employers within the Management et conseil aux entreprises industry (3.6 stars).

Reviews by job title

74K reviews
1.0
Dec 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Training available during working hours. They offer some benefits included but even paying so low wages they deduct medical from pay.

Cons

Not easy to be authorized to get training. Environment too restrict. Micromanaging to the extreme. They have a penalty system that take money form the paycheck.

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TP Response
7y
Thank you for bringing this to our attention and we are sorry to find out about your experience. Kindly share this with us via our LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com.
2.0
Dec 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Fast money in a Third World Country. But not nearly enough to live well.

Cons

Long hours. No bonuses, even though they promise them. No incentives. Expensive and baaaaad food! No room for career improvement. Bad treatment from supervisors and managers.

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TP Response
7y
Your review is very alarming. We hope you can share this feedback via http://bit.ly/TPHR-newform in order for us to conduct an investigation and make improvements to make work of our employees better. Thank you.
1.0
Dec 11, 2014
Recommend
CEO approval
Business Outlook

Pros

There is only two: the peers and the team leaders. With my colleagues I have met some great people, who could amount to so much if only the support was actually there and I know I can rely on them (as vice versa) I have been lucky in being in a campaign where the team leaders are genuinely caring for their advisers and will fight that loosing battle against the higher ups if they think it's right. Put simply, they're humans.

Cons

Have you ever wondered what it would be like to be stuck in a dark well with nothing but fecal matter below you and the only way out is a near impossible climb to that speck of light far above? You have? Well experience for yourself and just join this company. You will be promised that by taking on a new role you'll secure the only path of progression - only to have that rug swept out from under you as you never got it down in black and wide. For 18 years you'll be informed, and reminded every day that you check your stats, that you're under performing and yet the support will struggle to find that cause. You'll ask HR for information about staying in the company while moving to another location and would like to know the best way to apply for these positions available on the other sites - but don't hold your breathe as 8 months later you'll still be non-the-wiser. You'll be asked what would motivate you to do better, but you better not mention the wage as you have a higher chance of plucking a 4-leaf clover from the nostrils of a unicorn. Think your talents are more suitable for another campaign, and that your current one is slowly sapping away that little piece of soul you didn't sell them? Ha, Good Luck with that one!

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TP Response
7y
You review is very alarming. We always aim to make sure to create a great working environment and provide a salary which is at par with the industry's standards. However, your review states otherwise. May we ask that you share this with us via http://bit.ly/TPHR-newform so that we can make amends and solve this. Thank you.
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