TP reviews

4.4

89% would recommend to a friend

(74,437 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,437 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 23% above average for employers within the Management et conseil aux entreprises industry (3.6 stars).

Reviews by job title

74K reviews
1.0
Dec 21, 2015

Agent

Recommend
CEO approval
Business Outlook

Pros

You are at least being considerable underpaid. Management doesn't really care if the job is done properly or not, as long there is a warm body for that role, so if you can walk, talk and see, regardless of your skills you're in. Everyone who works there at most level at least as supervisor or agent are looking for real jobs, so you might be able to get connected with another job

Cons

Everything else. (days off, schedules, benefits, pay, pay , pay) The gap between management to agent is abysmal. They could not care less if you are miserable but willing to change if theyd only accommodate small things, but they could care less if you quit or not, besides there is someone else coming in. It is basically a pyramid scheme in my opinion.

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TP Response
7y
Thank you for taking time in sharing your feedback. We are truly sorry to learn about your experience. We set to ensure that our employees are able to reach out to their superiors any time. We would like to hear more from you, please contact our LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com.
3.0
Dec 20, 2015

CSR

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They provide a lot of overtime.

Cons

Very Hard to switch to another account

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TP Response
9y
We appreciate your positive feedback. We see to it that we provide our employees proper compensation and opportunities for bonuses and incentives. Have a great day ahead!
3.0
Dec 20, 2015

Teleperformance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

the hiring process was very quick & easy

Cons

No management and very unorganized

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TP Response
7y
Your review is alarming. We hope you can share more details via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com so that we can investigate. Thank you.
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