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      TP

      Engaged Employer

      TP reviews

      4.4

      89% would recommend to a friend

      (74,455 total reviews)

      Jorge Amar

      95% approve of CEO

      83% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.4

      Career opportunities

      4.3

      Work/Life balance

      4.3

      Senior management

      4.3

      Compensation and benefits

      TP has an employee rating of 4.4 out of 5 stars, based on 74,455 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 23% above average for employers within the Management et conseil aux entreprises industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      74K reviews
      2.0
      Jan 20, 2016

      Customer service should not be stressful

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I enjoyed the people I worked with. Team mates were great. I loved the customers. They were awesome and very easy to talk with. There was a quiet room with no phones... and the break room was great. Java Bob, I miss you. Pay and benefits were ok. The pay for customer service reps can always be better considering the amount of stress they laid on you in that place.

      Cons

      The tools were not functional at all and there were seven windows you had to open before you could even take a call. it took ten minutes to log into the system. Management communication was not up to par. My manager was the coolest but then we had worked together for nearly ten years so it was easy to walk in and say... hmmm. Help. The rest of the managers lacked that invested feel and appreciation for the phone jocks.

      avatar
      TP Response
      10y
      Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
      3.0
      Jan 20, 2016

      Constant changes and Marginal Pay

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Performance will have you standing out for promotions within the company.

      Cons

      Negative changes that impact employment.

      avatar
      TP Response
      10y
      Thank you for your review! Your opinion is very important to us. Please feel free to share with us your ideas and concerns about Teleperformance by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
      1.0
      Jan 19, 2016

      CSR

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      To have a job and get the quick experience to apply somewhere else that will appreciate what you bring to the table.

      Cons

      Where do i begin. No acknowledgement, lack of appreciation , cheated out of pay YOU BASICALLY WORK FOR YOUR HEALTH NOT A PLACE I RECOMMEMD IF YOU REALLY WANT TO LIKE WHAT YOU DO

      avatar
      TP Response
      10y
      Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
      Viewing 73729 - 73731 of 74,455 Reviews
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