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      TP

      Engaged Employer

      TP reviews

      4.4

      89% would recommend to a friend

      (74,681 total reviews)

      Jorge Amar

      95% approve of CEO

      83% positive business outlook

      Ratings by demographic groups

      TP has an employee rating of 4.4 out of 5 stars, based on 74,681 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 23% above average for employers within the Management et conseil aux entreprises industry (3.6 stars).

      Reviews by job title

      75K reviews
      1.0
      Sep 7, 2016

      Customer Service Rep- Apple

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      They provide the equipment for you to use when working from home. Didn't have to pay for my own background check.

      Cons

      Unprofessional and disorganized!!!! I went through 3 different recruiters while going through my hiring process which took about two weeks. Training consisted mostly of reading modules. Nesting was like being fed to the wolves. no support or help. Once on the production floor their is lack of help in chat, long hold times for itunes. I was "fired" while waiting on the company to send my replacement equipment (the damage to the equipment was not my fault) They never even officially fired me they just removed me from their chat rooms. Just as the company expects the employees to follow protocol I feel they should follow them policies and procedures also. I had no supervisor to report to once my actual supervisor went on maternity leave. My pay was messed up and HR never responded to any of my emails! I can honestly say this is the worst company I have ever worked for! I would not suggest anyone apply to this company. I should have heeded the warnings of others. Check out their reviews!

      avatar
      TP Response
      7y
      We thank you for your time in sharing your review. We see to it to equipped our employees with skills and tools that will help them provide an excellent service.
      1.0
      Aug 3, 2016

      just for experience, nothing special

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly colleges easy job don't need to think about the job after work

      Cons

      - If you signed the contract which included the TP apartment, the will control everything (every week/second your apartment get checked, if your room is open-they will enter. no one cares!! its the truth i talked with one of them who's doing that ***) - Salary is less paid - booking vacation is not possible because too much people from different projects applied for vacation already , thats nonsense!!! - need wait up to 2 weeks to get answered easy questions from employee support - supervisors (most of them are really friendly/ take care about you, my opinion) but they don't know anything about their project - **** clean desktop policy !!! (only water to drink, no paper.. .whatever) nonsense, its just to look good in front of there clients - no benefits, rewards for good/more work - you need to sign the contract, otherwise you don't get paid for the training - 1 day absence you will not get paid for this day ( if you're sick and don't find a english speaking doctor...your*re ... !!) - too many crazy people, have no money 2 weeks after payday. thats annoying resume: Wer nur spaß haben möchte, keinen Wert auf Karriere legt, sich gerne ausnutzen lässt, nur eine Nummer im System sein möchte, für den ist Teleperformance genau das richtige

      avatar
      TP Response
      9y
      Thank you for your review! Your opinion is very important to us. We would like very much to understand better what's happening in your operation. If you wish to share your ideas and concerns, please feel free to write us through our Human Resources inquiry at teleperformance.com > Spotlight > Human Resources Inquiry . Best regards!
      1.0
      Apr 5, 2016

      Not a job for a long period

      Customer care professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      good training and the relocation package (though you have to stay at least 6 months)

      Cons

      unfair promoting have to be available day and afternoon and any day of the week all year lots of pressure constant changes on procedures and demands

      avatar
      TP Response
      10y
      Hi! We are sorry to hear that. Your feedback is very important for us. Feel free to share your ideas and concerns by filling out our Human Resources inquiry at http://goo.gl/QXXOAh. Best regards!
      Viewing 562 - 564 of 74,681 Reviews
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