TP reviews

4.4

89% would recommend to a friend

(74,675 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,675 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 23% above average for employers within the Management et conseil aux entreprises industry (3.6 stars).

Reviews by job title

75K reviews
1.0
Sep 26, 2017
Recommend
CEO approval
Business Outlook

Pros

Nothing Nothing Nothing Nothing Nothing

Cons

Noisy crammed office, low pay, you can't take a break unless they tell you so; they don't keep people after a year... awfull management

avatar
TP Response
8y
Sorry to hear that you felt this way. We see to it to provide a positive environment, advocate open communication, provide competitive income and regulate standards set by the company. Your opinion is important to us. Thank you and we wish you all the best!
1.0
Aug 16, 2017
Recommend
CEO approval
Business Outlook

Pros

The people & the location, literally nothing else since they've took over in June 2017.

Cons

Average Handling Time is managed to the extreme without any margins, sales targets go up as you take more calls & do keep in mind your average customer is 77, you're rushing a elderly person for their order! You even get told off for going 2 minute toilet breaks when lines are quiet.

avatar
TP Response
7y
We are sorry to learn about this experience. We want to hear more from you. Kindly share this via http://bit.ly/TPHR-Form for immediate assistance. Thank you.
2.0
May 30, 2017
Recommend
CEO approval
Business Outlook

Pros

The pay was good with okay benefits.

Cons

Management was awful to employees. Promised flexible schedule, but that was a lie. Training was not done well. Got on the phones to find that we weren't trained to do anything that customers needed help with.

avatar
TP Response
9y
Thank you for your honest review. We see to it to provide a transparent and positive environment for our employees while making sure they are trained and equipped with the skills needed for their job. We'll make sure to conduct an investigation to avoid similar instances from happening again. Thank you.
Viewing 556 - 558 of 74,675 Reviews

Glassdoor has 100,712 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.