TP reviews

4.4

89% would recommend to a friend

(74,643 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,643 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 23% above average for employers within the Management et conseil aux entreprises industry (3.6 stars).

Reviews by job title

75K reviews
1.0
Aug 29, 2018
Recommend
CEO approval
Business Outlook

Pros

based in one of the most beautiful city which is not related to company. (there is nothing else)

Cons

if you are planing to think about work for this company, you have to accept that you will only be a number for the management, not a person. there are different clients works for Teleperformance i dont think there are differences between them when its about labour right, which is below way below zero ( not exist at all ) very poor management, horrible HR, they have no idea what are they doing. you will have contract for few months so dont think that your life will be certain there in the company. If you are coming from Non- EU country: double good luck because you will be struggling with your residence permit' you will probably wont be able to get it because Teleperformance do not want you go to go or travel somewhere else rather than Greece, its all connecting with the idea of being a number for the company, or just being a modern slaves. they also have some side company where they will limit your legal rights , every year you will have another company name on your contract ( in order not to give you compensation, so smart.) these guys are consider themselves as a human company but hey they are not. if you are looking for some temporary job and hanging around for 5-6 months in Athens ( with all these cons ) go for it but prepare yourself for jail life, in some project they will not even let you have a piece of paper, no phone' no pencil. you wont be able to connect to internet, read news, they wont let you stand up and even talk to your collague. YES MADNESS! these are all for 815 euros. but just a friendly suggestion: Nothing is more important than your mental health.

1.0
Jun 13, 2018
Recommend
CEO approval
Business Outlook

Pros

I met some really nice people whom I went out on some great nights out. The job itself had gradually eroded my psyche to a nub.

Cons

Plenty of cons since the place is literally a 'prison' of your heart and soul. Plenty of sychophantic cliques fill the place to ensure employment longevity. I slogged myself and poured myself into the job but the awful team leader, that clearly had a problem with me, would look for something to shed me in a bad light. Even when I did get the most of something, it would be ignored. Draconian punishments - I almost lost my life after being attacked. I spent 5 days in hospital, tried to come back early to show care for my job and this awful trainer just sat there and pulled me to pieces during a call. Needless to say, I was so frazzled by this that I swore AFTER a call.. I decided that I needed more time off. I came back again and received a FINAL written warning for that swearing and for general comments written on social media about call centres in general BEFORE I worked at Teleperformance. Literally makes you feel like you're under surveillance all the time. I was hounded for weeks over the silliest of misdemeanors that I eventually literally started second guessing even my entrance into a room. Hopelessly nepotistic. You could have helped 100 customers and done an amazing job but that is NEVER appreciated. I was sacked for something tiny and the whole meeting felt like an act where nothing I said going to helped what felt like a preordained decision. There is a distinct difference between you swearing and a member of their clique swearing despite there being a no tolerance policy to swearing. The team leaders will do whatever is asked of them to perform and live and breathe the underlying meanspiritness of the rules and policies to the tee. Seriously, I cannot completely write with any tangibility because of the way I had been mistreated in the last 6 months. My advise is to NOT work here. For the sake of your mental well being, which they don't take into consideration, for the sake of having a social life, which they don't care about, DO NOT WORK AT THIS BADLY ORGANISED ESTABLISHMENT! EVENTUALLY, YOU WILL BE SACKED AND REPLACED. THIS IS TELEPERFORMANCES' MANTRA AND THE VILE COWARDS THAT WORK THERE WILL UPHOLD IT JUST TO GUARANTEE THEIR OWN EMPLOYMENT LONGEVITY..

avatar
TP Response
7y
We are truly sorry to learn about your experience and thank you for bringing this to our attention. May we ask that you share this with us via http://bit.ly/TPHR-Form for immediate assistance. Thank you.
1.0
Mar 20, 2018
Recommend
CEO approval
Business Outlook

Pros

If you just finished school and you want to stay abroad for a bit it works. They offer you a room and help you in the first days to set everything.

Cons

After you started working Teleperformance pretty much does not care about you at all. Most of the things promised never happen (e.g. language course). After a while you realize that the motto "we are a people company" has pretty much nothing to do with teleperformace. The salary is incorrect and to get the money you deserve you need to run after for month. In the end you will not get it. My payslips have been wrong for the last 4 months. Pretty much everybody of the management and supervisors is more or less not competent at all. People in this company love to make promises that will never be kept. The job itself is - once again - for people that want to stay in Portugal for a couple of month. If you are a real expat, avoid it. It is not at all about competences. Quantity over quality in everything. And the chances of actually growing n this company are about 0 if you are a self-thinking individuum. An other issue is that they pay people doing the same job different reg. nationalities. Who can this be a people company?

avatar
TP Response
7y
Thank you for bringing this to our attention. We sincerely apologize for the experience we have caused you. May we ask that you also share this with us via http://bit.ly/TPHR-Form in order for us to help you resolve this issue.
Viewing 550 - 552 of 74,643 Reviews

Glassdoor has 100,675 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.