TP reviews

4.4

89% would recommend to a friend

(74,569 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,569 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 23% above average for employers within the Management et conseil aux entreprises industry (3.6 stars).

Reviews by job title

75K reviews
3.0
Aug 2, 2023

Good Remote Work Employer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Lots of remote work opportunities - Decent salary - Work is challenging and fulfilling - Company has decent values and strives to be a good corporate citizen

Cons

The company doesn't have a lot of cons, but the ones it has are very bad, debilitating, and exhausting. - New employee onboarding is a nightmare. Very unorganized. It took 3 months to receive a laptop, and 6 months to get VPN access. Once you're hired, you never hear from HR again. For the first 3 to 6 months, you spend more energy trying to get the systems and processes you need in order to get work done than you actually do performing any work. - For a company that is supposed to be good at technology, this company is really bad at technology for their own employees. - Communicating within the organization is a nightmare. There are very few org charts, so it's hard to know who to go to for what. You're literally cold-calling people within your own company trying to get work done. Some of them are great communicators who respond in a decent amount of time. But others are unresponsive. It only takes 1 or 2 who are unresponsive to create a very frustrating work experience.

avatar
TP Response
2y
Thank you for bringing this issue to our attention. We’re sorry you had a bad experience, and we want to do better. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com with additional feedback so we can further assist you.
1.0
Jul 23, 2023
Recommend
CEO approval
Business Outlook

Pros

- You gain professional experience (maximum 6 months). - It is a good way to start if you want to live in Portugal.

Cons

- Very bad management - Not respected as a professional - The situation with the apartments is dangerous, and the only solution if you want to stay is to request a random transfer, which can be even worse. - Employee support very bad with delayed generic answers and not really problem solvers - When they hire they say a salary which is not totally the correct one since the base salary is just 25 euros more than the portugal minimum mandatory salary. When they hire employees, the stated salary includes the base salary along with additional components such as holiday pay, Christmas bonus, and a meal allowance - The bonuses aren't achievable because some managers disclose information or manipulate the statistics. Basically, even if you work hard, they will not pay according to your performance but rather based on their budget needs - There is a significant feeling of distrust towards the people you are working with (TL, ACM, etc...) since they always prioritize their personal friendships for promotions and serve their own interests, rather than fostering a professional working environment.

avatar
TP Response
2y
We would like you to share with us the reasons for your evaluation via https://teleperformance.com/en-us/contact-us/ We are always looking to improve, and your sharing will be important to us! Thank you
1.0
Apr 21, 2023
Recommend
CEO approval
Business Outlook

Pros

It was covid restrictions so place was clean.

Cons

Poor management. Low pay. Only a few seconds between 100s of calls. No incentives. Long hours.

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TP Response
3y
We're sorry to hear about your experience. We'd like to understand further and do our best to learn from it. Could you please share details with us at https://forms.office.com/r/qU6NHq8CHN? Your feedback is much appreciated.
Viewing 460 - 462 of 74,569 Reviews

Glassdoor has 100,576 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.