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      TP

      Engaged Employer

      TP reviews

      4.4

      88% would recommend to a friend

      (74,414 total reviews)

      Jorge Amar

      95% approve of CEO

      83% positive business outlook

      Ratings by category

      4.6

      Diversity & inclusion

      4.4

      Culture & values

      4.4

      Career opportunities

      4.3

      Work/Life balance

      4.3

      Senior management

      4.3

      Compensation and benefits

      TP has an employee rating of 4.4 out of 5 stars, based on 74,414 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is 23% above average for employers within the Management et conseil aux entreprises industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      74K reviews
      2.0
      Apr 8, 2023

      Chaos, lack of organisation and communication

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Lots of opportunities - Possible to work remotely - The teams are made out from nice people

      Cons

      - Impossible to get any information from anyone because no one knows anything - Lack of communication and organisation (I waited 5 months for my working account to be set up fully, even tho I was assured It should be done in the first few weeks). - During my last project, the company terminated agents with excellent key performance indicators (KPIs) while retaining those with poor KPIs for unknown reasons. - The payment and contract they give are worse than the rival companies. - There appears to be a general sense of negativity among management, including being salty, passive-aggressive, and unhelpful.

      avatar
      TP Response
      3y
      Thank you for your feedback. We work every day to streamline communication between teams, the employees and the company itself, having created tools for this very purpose, such as the intranet, MyTP, newsletters, T4i's and even the on-site wallboards. For this reason, we ask you to send us the details of what failed to https://teleperformance.com/en-us/contact-us/ so that we can resolve the situation and so we can be on the lookout to ensure that the same does not happen in the future.
      1.0
      Feb 28, 2023

      Nightmare from Dystopian Capitalist Future

      First line manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      They'd rather promote people who already work there than hire.

      Cons

      Where to even begin... Let's see, if you speak german, dutch or an equally "rare" language, then you'll be treated like royalty. Here in Portugal you'll get a room for the ridiculously low amount of 50€/month, you get paid way above the average national wage and you can pretty much show up drunk or high to work and no one will bat an eye since you're too valuable an asset to lose. If you speak portuguese, english or Spanish, then you're just another resource to be burned through. You'll receive practically the minimum wage and you'll be squeezed for every drop of productivity you have, tirelessly and under constant threat of non-renewal (I worked there for 6 years, which was the most they managed to keep me in a legal loophole in which they could give me only temporary contracts, and they let me go as soon as portuguese law demanded that they give me a permanent contract). They care nothing for you as a person and effort is rarely rewarded.

      avatar
      TP Response
      3y
      We would like you to share with us the reasons for your evaluation via https://teleperformance.com/en-us/contact-us/ We are always looking to improve, and your sharing will be important to us! Thank you
      1.0
      Jan 25, 2023

      This place is awful

      Medicare sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are literally none i can put

      Cons

      Everything. Please do not apply to this company

      avatar
      TP Response
      3y
      We appreciate your review. It would be great if you can share more details about your experience via http://bit.ly/TPHR-newform. Thank you!
      Viewing 301 - 303 of 74,414 Reviews
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      Glassdoor has 100,388 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.