Is TP a good company to work for as a Client Operations Representative?

Client Operations Representative professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,507 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Client Operations Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Client Operations Representative interview questions at TP .

Does TP pay Client Operations Representative employees well?

Client Operations Representative professionals rate their compensation and benefits at TP with 3.9 out of 5 stars based on 12,507 anonymously submitted employee reviews. This is 9.8% worse than the company average rating for salary and benefits. Find out more about Client Operations Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13890) , Customer Service Representative (CSR) (5151) , Customer Service Agent (2594) , Analyst (1525) , Customer Service (1480) , Expert em Interação (1409) , Content Moderator (1264) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (721) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2008 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1751 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1499 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1248 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3851 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2479 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 395 reviews)); "Long hours accompanied with the days off split off in a week (9 hours work shifts containing 1" ((in 292 reviews))

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TP Client Operations Representative reviews

4.1

83% would recommend to a friend

(12,507 total reviews)

Jorge Amar

92% approve of CEO

77% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.1

Culture & values

4.1

Career opportunities

4.0

Work/Life balance

4.0

Senior management

3.9

Compensation and benefits

Client Operations Representative employees have rated TP with 4.1 out of 5 stars, based on 12,507 company reviews on Glassdoor. This indicates that most Client Operations Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Client Operations Representative professionals compared to other employers within the Management et conseil aux entreprises industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

5.0

Jul 4, 2026

Good culture and incentives, but low base pay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good working culture, you get incentives too

Cons

They have low base pay

1.0

Jul 3, 2026

Salario puntual, pero ambiente tóxico y estancamiento salarial

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Salario puntual pagado a cuenta bancaria

Cons

Estancamiento de salarios, ambiente relativamente tóxico

4.0

Jul 2, 2026

Great pay and benefits offset by demanding schedules

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

- Permanent/full-time status means fixed monthly income + overtime pay, night differential, holiday pay, and 13th month pay (Philippines labor compliant) - Complete government benefits: SSS, PhilHealth, Pag-IBIG, plus often HMO/health insurance - Complete government benefits: SSS, PhilHealth, Pag-IBIG, plus often HMO/health insurance (sometimes including dependents after probation) - Performance bonuses, incentives, and attendance rewards Career Growth & Training - World-class training: product knowledge, communication, CRM tools, and soft skills — great for your resume

Cons

Schedule & Lifestyle Impact - Shifting schedules, nights, weekends, and holidays — can disrupt sleep, social life, and family time - Night shifts may affect long-term health: digestion, energy levels, skin, and immune system - Rotating days off instead of fixed weekends Work Pressure & Stress - High targets & metrics: strict AHT (average handling time), CSAT, quality scores, attendance, and adherence - Deal daily with irate/frustrated customers — can lead to emotional fatigue or burnout if not managed - Repetitive tasks; same types of inquiries day-to-day

TP Response

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

Viewing 13 - 15 of 12,507 Reviews

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TP Client Operations Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good culture and incentives, but low base pay

Salario puntual, pero ambiente tóxico y estancamiento salarial

Great pay and benefits offset by demanding schedules

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