Starbucks reviews

3.5

56% would recommend to a friend

(85,168 total reviews)
avatar

Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,168 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

85K reviews
3.0
Aug 21, 2024

Sbucks

Recommend
CEO approval
Business Outlook

Pros

Good environment and the people are nice

Cons

The customers are rude sometimes and it’s hard to work like that

avatar
Starbucks Response
1y
Thank you for taking the time to provide feedback. We are very sorry to hear that you're having this experience with customers. At Starbucks, we champion a welcoming and inclusive space where mutual respect is expected. If you ever encounter any challenges, please reach out to your manager for support.
5.0
Jul 2, 2024

Good employer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice place to work, very professional

Cons

Nothing to complain about, very happy

5.0
Jun 3, 2024

Supportive company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Customer relationships were a highlight. Cleanliness was also a huge focus which is great.

Cons

You always smell like off milk

Viewing 10 - 12 of 85,168 Reviews

Glassdoor has 90,865 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.