Starbucks reviews

3.5

56% would recommend to a friend

(85,257 total reviews)
avatar

Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

85K reviews
1.0
Feb 13, 2019
Recommend
CEO approval
Business Outlook

Pros

- good match with 401K - Insurance - 3 weeks PTO - Free 1lb Coffee every week - Few teams are really good and have wlb - Great automation and lots of new technologies

Cons

- Low Compensation and no WLB - Lack of team coordination and no mentorship - Lot of expectations to own the platform. - Management doesn't work to resolve team issues and instead spends more time on extra activities. Fake management. - Management never understands the heavy workload on the engineers. - This project was so bad that around 15 people left in less than a year. Lost good engineers and hired crap through referrals. There was a recent hire through referral doesn't know the basics of engineering/technology but was hired to manage a team. lol - on-call was horrible and sucks. very few engineers are helpful and rest of them are rude and aggressive. - Contractors don't work and FTE's work a lot. Better to be hired as a contractor and get paid more. - 1:1 were useless discussions, don't value/respect the concerns you report. waste of time. - It was funny, there are more people to manage and coordinate than the engineers. - A lot of discrimination and haven't learned a lesson from the Philadelphia incident

5.0
Apr 25, 2016

Shift Supervisor

Recommend
CEO approval
Business Outlook

Pros

The benefits are great. More free coffee than you could possibly drink. Fast paced, most of the time very fun. This company has hired some of the most dedicated and hard-working people I have ever met. The corporation truly does its best to support its employees.

Cons

Crazy hours. Staffing is always kept as minimal as you can go, so when someone's sick or has to miss work, it's a scramble to find coverage. Starting pay could be better considering the amount you have to initially learn and the amount of multitasking you are expected to do. Moving up is definitely attainable, but very competitive. '

1.0
Mar 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Pay is ok, I guess, but don't expect them to ever hit their bonus and equity targets. Ever. Easy work and flexible hours. If you are not easily bored and would rather surf facebook and look at pictures of cats all day, this is the company for you. People are very nice.

Cons

Product Management, even in "Digital Ventures" (which is misnamed) are just order-takers for the marketing group. Starbucks uses consulting firms and outside agencies to build the exciting, innovative products while internal technology teams are still treated as "IT" and a hit to the bottom line. Little or no opportunity for ownership and accountability. No use of data to drive decisions. Consensus-driven decision making means hours of meetings with no results.

Viewing 94 - 96 of 85,257 Reviews

Glassdoor has 90,963 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.