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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,385 total reviews)
      avatar

      Brian Niccol

      32% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.9

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      2.0
      Jun 18, 2008

      If you love the challenges of change, Starbucks may be for you.

      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you are a regular employee (a "partner" to SBUX), the benefits package is top-notch and the work-life balance is preached and practiced. This really is a 9-5 culture. As a full-time, long-term contract employee, or "CW," I am treated not exactly as a second-class citizen but the gap between regular empoyees and CWs is vast. From what I have been able to observe, regular employees are given opportunities to develop professionally and work in other groups. Pay seems pretty good, though I am speaking as a contractor and have general notions of what regular employees earn.

      Cons

      Very chaotic right now with the leadership changes and new executive-driven initiatives. Too much reactionary work and not enough strategy-driven projects.

      4.0
      Jun 17, 2008

      Still a great brand.

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great brand and partners and still great opportunities.

      Cons

      Lack of accountable decision-makers makes it difficult to act strategically and quickly.

      3.0
      Jun 17, 2008

      Yes, it is just another big company.

      Manager at corporate office
      Recommend
      CEO approval
      Business Outlook

      Pros

      Worldwide locations and opportunities, so a chance to move around with the company if desired. Fast paced with lots of change and innovation. Good reputation.

      Cons

      There is a culture of arrogance. "We are not an ordinary company driven by profit and loss, but exist to lift the human spirit" (until profits slow and then "look out") You really need to drink the Koolaid to advance. If you do not put in time in store management in the field, your career choices will be limited considerably..

      Viewing 85354 - 85356 of 85,385 Reviews
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      Glassdoor has 91,100 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.