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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      57% would recommend to a friend

      (85,482 total reviews)
      avatar

      Brian Niccol

      33% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,482 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

      Reviews by job title

      85K reviews
      3.0
      Sep 27, 2008

      Just a job...

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      free lb of coffee each week. lots of diversity amongst employees

      Cons

      early hours are kinda rough. every once in a while, a rude customer

      4.0
      Aug 31, 2008

      Get back to basics and the customers and employees will be satisfied.

      Shift supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free 1lb of coffee per week, health benefits for employees working average of 20 hrs per week, 20% employee discount on store merchandise. Time off requests honored 100% of the time in my experience.

      Cons

      Inflexible scheduling, especially regarding shift supervisors, but also making it difficult for baristas to get their required 20 hours per week for benefits. More times than I can count on both hands co-workers have fallen 30 minutes to an hour short over the quarter due to strict clocking in and out procedures. Shift Supervisors are given entirely disproportional increase in work to increase in pay. As a shift, I was called in more than once at 6am due to another shift not showing for work. Harassment complaint made to manager handled completely inappropriately.

      Viewing 85336 - 85338 of 85,482 Reviews
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      Glassdoor has 91,200 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.