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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      57% would recommend to a friend

      (85,508 total reviews)
      avatar

      Brian Niccol

      34% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,508 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

      Reviews by job title

      86K reviews
      3.0
      Apr 1, 2009

      If you're desperate, go for it.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you are looking for full time benefits for part time work

      Cons

      Senior management tends to communicate poorly, and the training has definitly taken a nose dive as of late. Its not just a coffee shop anymore.

      4.0
      Mar 30, 2009

      Starbucks Baristas...translators of the coffee gods

      Shift manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Premium total pay benefits packages are great if you take advantage of them. Everytime I clock in I know I'm going to experience something new. I never know what to expect from my coworkers! They put the experience into the "Starbucks Experience." I am never thirsty while I'm at work.

      Cons

      The customers are dreadful. Regulars order their drinks wrong and throw tantrums when their drink is served the way they order it. Then they try to make you feel like dirt when you attempt to translate their orders, like a skinny extra extra coolwhip and extra sparkley rasbafreche' into something clearly offered on the menu.

      4.0
      Mar 17, 2009

      Great coffee, good people, but the future is uncertain

      Inside sales account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great brand -- Starbucks will survive the current recession and thrive when consumer confidence returns. Good people -- even though a good deal of talent has left the company in the last year, there are still smart committed people at Starbucks.

      Cons

      Sr Leadership is making confusing choices. Lot's of windy pronouncements have been made since Howard returned as CEO. Many of the directions and strategies introduced become diffuse and lost direction very quickly. Mediocre compensation Doesn't really support professional development Perhaps over-committed to CSR. It doesn't seem middle class consumers have stuck with Starbucks just because it's a 'good' company.

      Viewing 85309 - 85311 of 85,508 Reviews
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      Glassdoor has 91,228 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.