Starbucks reviews

3.5

57% would recommend to a friend

(85,501 total reviews)
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Brian Niccol

33% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,501 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

86K reviews
3.0
Apr 27, 2009
Recommend
CEO approval
Business Outlook

Pros

You can have all the free coffee you want. Hours were flexible. It was a relatively easy job.

Cons

A lot of the staff is seasonal and never becomes very experienced. The work can be extremely tedious and boring. The pay is not great. Customers sometimes take out their anger at the clerks for reasons that are beyond their control. There is a lot of corporate doublespeak: for example, the lowest paid workers are euphemistically called "sales associates." The staff meetings waste time with hollow idealism: "this is a turning-point for the company, and our success is dependent on everyone's best efforts."

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Glassdoor has 91,220 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.