Starbucks reviews

3.5

57% would recommend to a friend

(85,476 total reviews)
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Brian Niccol

33% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,476 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

85K reviews
4.0
Apr 17, 2009
Recommend
CEO approval
Business Outlook

Pros

Good people, Good Coffee. It can be a really fun environment. Good Benefits, especially for part timers.

Cons

Constant Change, Issues with finding and retaining talent. Early mornings and Late nights.

4.0
Apr 14, 2009
Recommend
CEO approval
Business Outlook

Pros

I would have say first and foremost the best reason to work for Stabucks Coffee Company is the free one pound of coffee or one box of tazo tea of your choice EACH week! I love whole bean coffee and brewing at home, and I also love a variety of teas to choose from when I feel like I have overdosed on caffeine for that day/week. Since I am a college student and I obviously work at Starbucks as well, I also love being caffeinated for free everyday I work, it helps me with finishing papers and projects and my job performance. I also love the flexibility of hours available to work, sometimes I start at 4 a.m. so I can be out and into class by 10 a.m.!

Cons

Really its not Starbucks as a company that has any downsides, (except maybe the labor cut recently but thats due to economic pressures) but the managers who think they can control your life. I have worked continuously in California, Alabama, and Michigan, spending at least 6 months or more at each store, and it seems like the same people are attracted to working there, and they tend to be catty. I have gotten threats of hours cut because of my personality (not work related). When some baristas are promoted to shift supervisors an ego grows and then conflicts arise, but altogether most people in general are that way. Like I mentioned at the beginning, the labor cuts are really sucking, and when we have a rush of customers come and order, there are NEVER enough people working to make it balanced. Other than that, its awesome!

5.0
Apr 12, 2009
Recommend
CEO approval
Business Outlook

Pros

Incredible benefits (Health, Dental, Vision, 401k, Stock options, Reduced price on Shares), and a tremendous willingness to work with their part-time employees multitude of obligations. Terrific if you like interacting with people. To see the same customers, over and over, is wonderful, and you build a real rapport.

Cons

Very early hours, and wearing on the body with so much time standing. Usually my hips/calves would ache, as well as my back. The breaks are reasonable, happening every 2 hours (in an ideal world), but standing for 6-8 hours, cumulatively, is inherently tough on your body. Also, the coffee, regrettably, isn't the most refined product. Granted, it's my personal palette, but there are many other roasters/coffee companies who have a gentler, and more fully rounded flavor. Starbucks tends to impart a harsher, edgier, and often noted as burnt flavor to their beans. A shame, really, because they really are lovers of good coffee, just different then what I guess I like

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