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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,187 total reviews)
      avatar

      Brian Niccol

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.8

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      2.0
      Jun 16, 2008

      Good place to coast.

      Business systems analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Well known company. Low key work environment. Laid back dress codes. Also has all you can drink coffee, with full coffee bars where you can make almost anything you find in the stores. Beautiful offices downtown seattle and the campus is expanding. It's a feel good work environment, similar to camp, except you get paid. Here you will find that a good "fit" is key, just like in high school.

      Cons

      Passive aggressive work environment. Not a culture of performance. At time the culture is more of a "cult". Company is currently stuck in a prima donna phase, and coming to grips with the fact that just being "cool" isn't enough anymore.

      2.0
      Jun 16, 2008

      It's not what you know, but WHO you know.

      Communications specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free Coffee, 30% discount and the pay, for working at the corporate office was very good.

      Cons

      It's not what you know, but who you know. I worked at the corporate offices for 7 months. It was the most stressful job I had ever had, for being a 'simple' customer service job. Although employees are fully informed of certain situations, employees are encouraged to not be forthcomming with customers. Frankly, I left because I could not continue to lie to customers about serious issues customers and vendors were expieriencing.

      2.0
      Jun 16, 2008

      Think twice about Starbucks

      Specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The medical benefits and the majority of the people who work there. Some of the perks like subsidized transportation options are a nice add. The ability to taste some great coffees is a plus

      Cons

      Things are done without a business reason, politics plays a major role in getting work accomplished, senior leadership in key areas can not be trusted, pay for retail locations is relatively low compared to other companies. The company has lost it's way, so not a great time to be building a career there if you're looking for stability in your job

      Viewing 85165 - 85167 of 85,187 Reviews
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      Glassdoor has 90,886 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.