Starbucks reviews

3.5

56% would recommend to a friend

(85,177 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,177 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

85K reviews
3.0
Jun 15, 2008
Recommend
CEO approval
Business Outlook

Pros

Benefits are pretty good, and vacation time does add up over time...right now I get about 5 weeks off per year which is hard to beat. I don't know if I could go backto only having 2 weeks per year with another new company.

Cons

Too much change right now, and always seems to have the same struggles: implementation, incompetent employees making drinks incorrectly.

5.0
Jun 13, 2008
Recommend
CEO approval
Business Outlook

Pros

The atmosphere forged between partners, and genuine enthusiasm expressed by regular customers. The encouragement of managers that allow for an open exchange of dialog that includes not only job specific concerns, but personal ones as well.

Cons

Depending on whom your store manager is a crucial factor in determining job satisfaction. You can either luck out and be placed with someone who is experienced and genuine, or you can wind up with a novice who unfortunately is learning on the job. The latter of which, in my opinion, tend to be of the sort not particularly open to receiving negative feedback.

5.0
Jun 12, 2008
Recommend
CEO approval
Business Outlook

Pros

I love my customers. The regulars really appreciate that I can get their drink started before they have order it. We have a real sense of team work at Starbucks, the managers are supportive and flexible to employees' various scheduling needs.

Cons

When you are new and the people all come in one time. Keeping the orders right is a challenge.

Viewing 85159 - 85161 of 85,177 Reviews

Glassdoor has 90,876 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.