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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,181 total reviews)
      avatar

      Brian Niccol

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.8

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      3.0
      Jun 17, 2008

      Not all its cracked up to be if you are trying to make money...but you do get free coffee!!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free Coffee!!! People are fun to work with. Brand Recognition.

      Cons

      Highest performance rating, lowest pay increase...need I say more? Limited work/life balance Systems were lacking as far as having things in place to obtain data, analyze necessary data, etc. Parking in Seattle is nearly impossible unless you get to work super early. Otherwise there is a lot that is past the train tracks but you must take a shuttle and if you get caught by the train - significant delays. The waiting list to get into the parking garage onsite is never ending. I was there for 2 years and was still #300+.

      2.0
      Jun 17, 2008

      Keep getting back to the basics, and put a stronger emphasis on promoting from within.

      Assistant retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, and a flexible schedule.

      Cons

      Once you get into management, say goodbye to work-life balance. Also, management at the district level and up is extremely out of touch with the baristas and supervisors that deal with the every-day occurances that make their job tough. There are very few times when I saw someone praised when it wasn't forced.

      4.0
      Jun 16, 2008

      Starbucks is still a great place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is still "growing up" from a process perspective, so there are great opportunities for a person to make an impact on both small and large scale.

      Cons

      Collaborative culture sometimes results in gridlock - not always clear who has the right to make a decision. It is easy for an individual to derail the work of a group with an innocent (or not so innocent) comment to the right person.

      Viewing 85153 - 85155 of 85,181 Reviews
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      Glassdoor has 90,880 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.