Starbucks reviews

3.5

57% would recommend to a friend

(85,476 total reviews)
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Brian Niccol

33% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,476 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

85K reviews
4.0
Nov 19, 2009
Recommend
CEO approval
Business Outlook

Pros

It's one of the more fun jobs I had in college. Free drinks when times are slow makes it pretty fun. The pay is quite good considering how basic the job is. Tips add a significant amount to your pay.

Cons

Putting on your overly happy face all the time can be tiring. Some customers need to be brought down to earth. Employees can be flaky and a pain in the ass, but the opposite is also true.

2.0
Nov 19, 2009
Recommend
CEO approval
Business Outlook

Pros

Lots of freebies... drinks, pastries, a pound of coffee per week Many locations to choose from, particularly in heavily populated areas

Cons

Depending on store, work culture can be very immature Transferring to a different store is very difficult Some store managers take forever to get simple things like referral bonuses processed Employee favoritism and a lot of workplace drama Best employees are routinely given unpleasant assignments (drive-thru, deep cleaning) while new or weak employees are given pleasant assignments (front register, light cleaning)

5.0
Nov 18, 2009
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. Flexible schedules, fun working environment, health benefits and they help pay for school if you qualify. You also get tips!

Cons

Can be stressful at peak/rush times, especially with high-maintenance customers. Very corporate environment.

Viewing 85123 - 85125 of 85,476 Reviews

Glassdoor has 91,194 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.