ServiceNow reviews

4.1

80% would recommend to a friend

(5,718 total reviews)
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Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,718 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Jan 30, 2026

Good place to work

Recommend
CEO approval
Business Outlook

Pros

Good platform, learn new technologies

Cons

Some teams are not so great. But otherwise company is amazing.

5.0
Jan 30, 2026

Nice work-life balance

Recommend
CEO approval
Business Outlook

Pros

Nice place work life balance

Cons

No such cons so far

Viewing 238 - 240 of 5,718 Reviews

Glassdoor has 6,655 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.