ServiceNow reviews

4.1

81% would recommend to a friend

(5,710 total reviews)
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Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,710 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Mar 28, 2026

Pay your employees, no growth

Recommend
CEO approval
Business Outlook

Pros

Big company, friendly people, remote work.

Cons

Mid management is clueless, 1-2% annual raises if you are lucky. Hard to get promoted. Leadership is a revolving door, quiet lay offs.

Viewing 145 - 147 of 5,710 Reviews

Glassdoor has 6,646 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.