ServiceNow reviews

4.1

81% would recommend to a friend

(5,674 total reviews)
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Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,674 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Teams are supportive and willing to help each other. People are generally approachable, and knowledge sharing is strong. You’ll often find senior engineers and managers willing to guide you. There’s a lot of internal mobility and learning opportunities. Team culture is great. Everybody will be given equal respect and reponsibilities.

Cons

The work is more platform-focused, which is valuable but slightly specialized compared to broader full-stack roles. Your experience depends heavily on your manager and org.

Viewing 61 - 63 of 5,674 Reviews

Glassdoor has 6,608 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.