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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      81% would recommend to a friend

      (5,682 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      78% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,682 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      2.0
      Feb 8, 2015

      Sr. Engagement Manager

      Professional services
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary, RSU's/Stock Options, working from home(if you like that)

      Cons

      No support, you are on your own. Only time you get feedback is when its bad. Sales is king and it doesn't matter what and how they sell. No work life balance - its all about utilization. No career opportunities.

      5.0
      Feb 6, 2015

      A company you can grow with

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      ServiceNow employees tend to be passionate about what they do. I work in development, and it's a fast paced and challenging environment for me. The nature of the product means that there are always problems to solve at scale for the customer base. The upper management team, as far as I've interacted with them, are top notch people in the field. I would not describe them as typical managers, or rather as the kind of people that you would see in Dilbert cartoons. Additionally, I'll note that compared to other companies I've seen, ServiceNow tends to promote from within. I myself have been promoted in lieu of bringing in a new person on a couple of occasions. It has allowed me to grow with the company.

      Cons

      If you just want a job to get paid, then ServiceNow may not be the right fit for you. At least in development where I am, the most successful people here are ones that care about what they do and want to build a compelling piece of technology.

      1.0
      Feb 3, 2015

      I read the fake reviews and had to comment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I do like the Mac that we're given (if you're in software development) Stock has been doing well

      Cons

      Probably one of the worst place to work - the worst work life balance, lack of integrity from management to employees, unbelievable politics, employees are undervalues and mistreated and yes - they FIRE as many people (or force them to quit) as they hire. Because pretty much their tool sells itself - unfortunately, no much of competition. They need a lot of bodies to do mundane scripting and data entry work - so they hire like crazy. They expect you to do as you're told, not worry about career development, and absolutely no creativity is allowed (all these will get you fired). To bury any bad reviews like this, HR (who's only purpose is recruitment and firing) and senior management posts these (very obvious) fake reviews. Please be warned - and take everything with a grain of salt as you read these shiny reviews about this so called 'demanding and rewarding', 'make an impact and see it', 'hyper growth' company.

      Viewing 5578 - 5580 of 5,682 Reviews
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      Glassdoor has 6,618 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.