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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      81% would recommend to a friend

      (5,685 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      78% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,685 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      2.0
      Apr 27, 2015

      Work around the clock, very stressful.

      Engagement manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product, great field-level people, and great product development engineering team. Fred Luddy is still a huge role-model!

      Cons

      Zero work-life balance. Lack of customer-facing collateral; always have to create new from scratch. Management all brought in from outside - no growth opportunities from field-level employees who KNOW the business first-hand. No consideration for Professional Services employees - managements solution to everything was to throw warm bodies at the problem.

      5.0
      Apr 13, 2015

      Enterprise Account Executive

      Client director
      Recommend
      CEO approval
      Business Outlook

      Pros

      great service and culture. A lot of great support from marketing, inside sales, legal and SalesOps

      Cons

      Highly competitive environment only fit for high performers

      2.0
      Apr 9, 2015

      Sales

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Love the company as a whole, product is good. Product infrastructure is solid. Nice MAC and offices.

      Cons

      Company can have 30-40% more sales if they value their customers more and not take them for granted. Very arrogant towards customers. Sales management decision seems to be based on friendship/politics and not on skills and experience which can be the nucleus of negative effects in many departments of the company.

      Viewing 5569 - 5571 of 5,685 Reviews
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      Glassdoor has 6,621 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.