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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      81% would recommend to a friend

      (5,688 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      78% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,688 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      3.0
      Jun 30, 2015

      Ok work. Good pay.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun culture, some interesting problems to solve (depending on team)

      Cons

      Lots of legacy code that is not fun to look at or work with

      4.0
      Jun 28, 2015

      ServiceNow

      Senior data center operations engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome cultural awareness and lenient work environment which subsequently increases production productivity. Pay was top notch and I was moved cross country all expenses paid = $30,000 total cost to the company Company provided vendor specific and industry specific training adding to knowledge base and adding certification to my portfolio Proper ITIL Change Management for all internal / external issues

      Cons

      High stress work environment due to long work hours and project deadlines Company hired less qualified people who were dedicated to the company and made the impossible happen, which were later replaced with more qualified people after first year of productive service. Several people lost their jobs that were good at what they did, but they found a more qualified person and the less qualified was let go with a rehirable status. Division between Sr. Executives and Middle Management. This causes the Managers to work their employees hard to impress their superiors, but this is also the case most anywhere.

      2.0
      Jun 18, 2015

      Promises

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good technology, good technicians, good benefits

      Cons

      Promises are difficult to become true

      Viewing 5557 - 5559 of 5,688 Reviews
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