ServiceNow reviews

4.1

81% would recommend to a friend

(5,703 total reviews)
avatar

Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,703 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Apr 2, 2018

Very good when you're on the right team.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart and passionate employees. People want to do what's best. Some flexibility with remote work and hours; salary.

Cons

Office politics, some teams focus on specific rather than objectives.

5.0
Mar 28, 2018
Recommend
CEO approval
Business Outlook

Pros

Love working at the beautiful new West Loop development office. Awesome to be in from the ground up. Great growing company that thrives on execution and customer satisfaction. Minimal meetings and a lot of encouragement for individuals and teams to get stuff done without red tape. Work/life balance is great – unlimited PTO and opportunities to work from home. Leadership makes sincere effort to make ServiceNow a great place to work. Product is a great opportunity to make people’s lives better at their workplace.

Cons

Does not currently offer 401(k) matching but it sounds like it’s being evaluated for addition. Growing quickly, which is overall great but doesn’t come without the cost of growing pains. Leadership is responsive to concerns and issues.

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Glassdoor has 6,639 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.