ServiceNow reviews

4.1

81% would recommend to a friend

(5,710 total reviews)
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Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,710 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Sep 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Customers love ServiceNow, so much so they consider themselves part of the company. The company has great growth potential, not in the core ITSM business, but in all the various emerging products (HR, FIN, Cust Srv, Security Ops, and core platform aPaaS and iPaaS).

Cons

Management is laser focused on customer sat, which can be a good thing, but it doesn't allow development teams to innovate fast enough while solving all the technical debt. Long hours makes work life balance tough.

5.0
Sep 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Challenging and stimulating work. Good compensation. Full stack development.

Cons

Frequent team shuffling can sometimes bog you down. Work life balance could be an issue for some.

5.0
Sep 7, 2016

Director of Sales

Recommend
CEO approval
Business Outlook

Pros

Great company, great culture, great opportunity

Cons

Nothing so far after 6 months

Viewing 5464 - 5466 of 5,710 Reviews

Glassdoor has 6,646 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.