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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      81% would recommend to a friend

      (5,711 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      77% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,711 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      5.0
      Nov 18, 2016

      Great company moving at a fast pace

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Growing very fast, and so there are lots of opportunities to move up/laterally. Inspiring company that feels like it's going to be moving up for a long time. Customers see a lot of value in the product and are excited about it, which is contagious.

      Cons

      Same cons as any global organisation - can be a little bureaucratic, and not just being able to go talk to someone (as they're in another office) can be a little frustrating.

      1.0
      Nov 17, 2016

      Do not work for this company

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      RSU stock if you stay long enough to collect

      Cons

      No Annual raises No 401k matching High stress Poor Managers No training

      2.0
      Nov 15, 2016

      Unhappy employees

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Santa Clara office campus is new and very nice. Excellent facilities at a convenient location. Growing, high-growth company in hiring mode.

      Cons

      Many employees are unhappy here but stay because they are happy with their stock compensation. Very performance driven culture. Management has a very short-term outlook on the company. Many managers have no management experience and are poor leaders.

      Viewing 5434 - 5436 of 5,711 Reviews
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      Glassdoor has 6,647 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.