ServiceNow reviews

4.1

79% would recommend to a friend

(5,738 total reviews)
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Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,738 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Jan 4, 2021

Incredible culture

Recommend
CEO approval
Business Outlook

Pros

Inspiring leadership: Our executives speak with such wisdom of technology, our industry, society, it's so inspiring. While they push us to excellence, they also lead with heart and aren't afraid to be vulnerable or compassionate. Supportive team: I've worked at multiple tech companies now and this is the first where I truly feel like they're family. We care about each other, push each other's thinking, and are always striving to improve. At a higher level, our HR team cares about standing up for diversity, inclusion, and belonging, and always encourage work life balance.

Cons

Process: since the company's growing so fast, there's operational deficiencies and a lack of process. We've been working on it, but because the company started behind other newer tech companies, a lot of our practices are not best practices and feels rather dated.

3.0
Dec 8, 2020

depends on you

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good compensation, esp. if receiving equity. strong product sells itself, still on growth trajectory. easy to figure out how to avoid internal drama.

Cons

culture a marketed, artificial facade, reality is bland workplace and toxic core. at director level and above, the number of horrible people grows a lot . money has made a lot of so-so or ok people arrogant and forgiven immature and bad behavior.

5.0
Oct 22, 2020
Recommend
CEO approval
Business Outlook

Pros

ServiceNow is a high growth business, it's exciting to be here, change is constant, opportunity is everywhere, it's a great place to grow your career and capability, the company invests in its people and cares about their wellbeing, customers love our products.

Cons

the work is very full-on, with change being constant its the sort of company where you need to be comfortable with being uncomfortable, that doesn't suit everyone

Viewing 541 - 543 of 5,738 Reviews

Glassdoor has 6,676 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.