ServiceNow reviews

No 401k match (although there are other profit sharing opportunities). Year end raises are hard to come by, many people I know have gone years without one. Professional Services is trying to be too many things at once, and the scattershot do-it-all method is burning out employees. The mission to reach four billion in revenue by 2020 is all consuming, and the management's focus on money is getting tiresome. As the company grows, the longtime senior management that made the company such a great place to work is slowly filtering out and the "suits" are moving in. With them comes the numbers based penny pincher management style that makes ServiceNow's competitors bad places to work. Although it's easy to change positions within the company, the work from your former position often follows you. TIMECARDS! As a billable resource I easily spent two hours a week filling out and submitting timecards, then having half of them rejected because the timecard process is constantly changing, and spending another two hours filling them out again!

Rapid growth has soured a few people and I have noticed some high performers leaving to go other companies. This happens but I question if the culture is shifting with more focus on growth vs. customer success. Time will tell over the next year