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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      79% would recommend to a friend

      (5,729 total reviews)
      avatar

      Bill McDermott

      91% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,729 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Reviews by job title

      6K reviews
      2.0
      Mar 27, 2018

      Weak leadership and very political environment

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Perfect solution, customers satisfied, outstanding pre-sales team

      Cons

      In the affiliate I worked on, FOCUS was not results-oriented but rather the policies and corporate friends, it was funny small branch have this type of culture like: IBM, Oracle, Accenture, etc.

      1.0
      Mar 26, 2018

      Brutal Culture - Leave your life at the door

      Marketing director
      Recommend
      CEO approval
      Business Outlook

      Pros

      RSUs values keep climbing for now giving some reward Working with customers is highly rewarding when you can solve their problems

      Cons

      Management approach of looking for and highlighting the negative wears you down. The performance management process is completely subjective. You must play the game at all times or you will be managed out. CMO is unrealistic and all over the place. Expectations on marketing cause burnout department wide especially around Knowledge, Sales Kickoff and every product launch. Managers are left on their own to source, recruit and hire their headcount.

      4.0
      Mar 25, 2018

      Good company to work for

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work environment, customer focus and good benefits

      Cons

      Agile is not followed completely, but still work is good.

      Viewing 5266 - 5268 of 5,729 Reviews
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      Glassdoor has 6,667 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.