ServiceNow reviews

4.0

77% would recommend to a friend

(5,741 total reviews)
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Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,741 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Mar 27, 2019

Sales and outlook

Recommend
CEO approval
Business Outlook

Pros

- technology leader - great customers - ' start up' culture

Cons

- 3/10 make targets - micro management - politics - hire/ fire - internal policies

5.0
Mar 25, 2019
Recommend
CEO approval
Business Outlook

Pros

ServiceNow has one of the best company cultures of any company I have worked at. From the leadership team down and bottom up, there is a true sense of belonging and investment in you. Culture Career opportunities Work that matters Growth

Cons

Growing and hiring rapidly which can lead to minor friction as teams/ projects change

5.0
Mar 24, 2019

Significant Positive Change

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is going through a huge cultural transformation, with so much energy invested in creating aligned values and vision. Positive changes are happening all the time with compensation, benefits, processes and management.

Cons

As with any change there are teething problems but that's to be expected.

Viewing 5140 - 5142 of 5,741 Reviews

Glassdoor has 6,679 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.